Message from the CHUG Board

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Good Day CHUG Community,
The CHUG Board hopes all of you enjoyed CHUG at Centricity Live. If you missed it, we encourage you to join us for our next conference this October in New York City.

As I start to settle back into my routine, I think back and am struck by how much we have collectively accomplished and how far we have to go. The CHUG Board spent a great deal of time discussing how to ensure we are properly informing our membership about everything that we do on your behalf. Transparency is a big part of Advocacy because it allows us to build trust in one another. Our goal over the months leading up to our conference in NYC will be to send out monthly updates from the CHUG Board.

On Friday May 1st, the second day of the CHUG at Centricity LIVE conference, the CHUG Board was able to sit down with Mr. Jan De Witte and members of his leadership team. We spoke frankly, openly, and honestly about the struggles all of our members have encountered over the past year. We did note, although there have been struggles, recently it seems as if the corner is being turned and things are starting to get better. Mr. De Witte acknowledged there is still much work to be done to build back up the trust, but gave a firm commitment to stay involved in the process. He further committed to working on a messaging and communication process that will allow GE to become much more transparent benefitting all of their customers.

The CHUG Board looks forward to working with Mr. De Witte’s team to implement this plan in the coming months.

Another important meeting at CHUG centered on our discussions with SureScripts. As many of you may already know, Surescripts has spun out their Care Coordination solution under the brand of Kryptiq. The Patient Portal, Document Management, and ePrescribing remain under the name of Surescripts Enterprise Solutions. Mr. Paul Uhrig, EVP of the SureScripts Enterprise Services division, has assured us of a similar transparent communication and messaging path. We hope to implement this in the coming months.

If you were unable to attend the conference or missed the opening session, I spoke about “CHUG being what you make it”. I encouraged everyone to find that one thing you can take back to your office or clinic or hospital- one innovation, workflow change, new product or idea that will make the all the difference to you or your physicians, nurses, biller, or front desk staff. Hopefully you were able to find and accomplish your one thing, if not, there is still time. If you have not already done so, please send us your one thing to [email protected] or #mychugonething.

All of this is just the beginning, 2015 is about Advocacy and we need your help. Sign up for a committee and volunteer to be part of this vibrant community, we need you. If at any time you would like to discuss something with us or have a question, email the CHUG Board at [email protected]. Thank you for your time and attention, I look forward to seeing all of you in New York City on October 1-3, 2015 for the Fall CHUG Conference.


The CHUG Board of Directors