derekhaneman – Activity – COMMUNITY HEALTHCARE USER GROUP Forum

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derekhaneman

@derekhaneman

Trusted Member

Joined: December 11, 2012 11:32 am

Topics: 8 / Replies: 33

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Sorry I forgot to type that part out. Yes, it fixes it. As soon as we update that area of the account it fixes the account until the next pass...

13 years ago

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CPS, C-EMR, PM

Yeah exactly. I outlined a process for our Helpdesk should they get a call, the Helpdesk employee does the following. - Log into CPS - Go ...

13 years ago

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CPS, C-EMR, PM

I was out of town last week but It looks like we are tied to SR#53069 as of 1/29/2013. Got an email from one of the techs explaining the specifics of ...

13 years ago

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CPS, C-EMR, PM

We are still having the issue and we actually had two users today who ran into the problem. I'm still going back and forth with GE with the issue...

13 years ago

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CPS, C-EMR, PM

Make sure to keep an eye on it and test it for a few days. That briefly fixed out issues as well, but it only lasted for a few hours 48 hours at most.

13 years ago

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CPS, C-EMR, PM

That was perfect, thanks. I was able to reproduce the problem, the database is not updating when the password is changed. Just waiting on a call back ...

13 years ago

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CPS, C-EMR, PM

Do you know any way to tie those W### to a certain account? I want to find my test account and document the hashed/encrypted password it shows..change...

13 years ago

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CPS, C-EMR, PM

We are part of a Medium size Hospital, so we have a reasonably strict policy on a a 120 day cycle. I'm waiting to hear back from GE to s...

13 years ago

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CPS, C-EMR, PM

Finally had time to do this and it only fixes the issue for about an hour. Same with a Server reboot, that will fix the issue for about an hour. ...

13 years ago

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CPS, C-EMR, PM

You talking about about Server Setup > Utilities > Security > ? What specifically would you do to re-synch the domain secutiry with CPS?

13 years ago

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CPS, C-EMR, PM

Topic

13 years ago

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CPS, C-EMR, PM

Replies: 32

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