(Shared from HIMSS, Ping Identity & Accenture)
Event: The Helpdesk Under Attack: Social Engineering, Emerging Threat Actors, and How Healthcare Can Defend the Frontline
Date: Wednesday, December 17, 2025
Time: 11:00 AM CST
Duration: 1 hour
Hosted by: Ping Identity & Accenture Learn More & Register Here
The Helpdesk Under Attack: Defending Healthcare’s New Frontline
Healthcare’s attack surface has expanded—and cybercriminals are no longer just targeting systems. They’re targeting people.
Today’s threat actors are exploiting helpdesk workflows using social engineering, impersonation, and MFA fatigue techniques to bypass perimeter defenses. Once inside, they move laterally across networks, escalate privileges, and deploy ransomware—with frontline support teams often serving as the first point of compromise.
This session brings together experts from Ping Identity and Accenture to examine how healthcare helpdesks are being exploited—and how organizations can defend against this growing threat.
Don’t Miss This Session
Helpdesk security is no longer optional—it is foundational to zero trust. Learn how to stop attackers where infiltration begins and protect healthcare systems at the human layer.
Register today and protect your frontline.
(This session is hosted by Ping Identity and Accenture and shared to inform our healthcare professional community.)
